Policies & Standards
Transparent, comprehensive policies ensuring the highest standards of care, safety, and professionalism
Last Updated: April 22, 2026
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Health & Safety Policies
6 detailed subsections
Boarding Policies
8 detailed subsections
Training Policies
8 detailed subsections
Importation & Logistics
8 detailed subsections
Payment & Cancellation
7 detailed subsections
Liability & Insurance
6 detailed subsections
Code of Conduct
6 detailed subsections
Data Privacy & GDPR
7 detailed subsections
Terms of Service
5 detailed subsections
Questions About Our Policies?
Our policy department is here to help clarify any questions or concerns you may have about our standards and procedures.
Business Hours: Monday-Saturday, 8 AM - 6 PM EST